How to Reduce Noise in a Restaurant
Author: Sturgeon Christie
Last Updated: August 21, 2024
Read Time: 10 Minutes
Author:
Sturgeon Christie
Last Updated:
August 21, 2024
Read Time:
10 Minutes
Author: Sturgeon Christie
Updated: Aug. 21, 2024
Read Time: 10 Minutes
The restaurant business is a tough one to be in, and noise complaints can add to the drama and lead to poor reviews and loss of repeat customers. Taking the necessary steps to soundproof and acoustically treat your restaurant can help create an environment that keeps guests coming back, so you can focus on the food and the service.
Our guide will help you identify the noise problems you have and provide you with both practical and acoustical solutions you can use to make your restaurant's atmosphere as good as the food!
The restaurant business is a tough one to be in, and noise complaints can add to the drama and lead to poor reviews and loss of repeat customers. Taking the necessary steps to soundproof and acoustically treat your restaurant can help create an environment that keeps guests coming back, so you can focus on the food and the service.
Our guide will help you identify the noise problems you have and provide you with both practical and acoustical solutions you can use to make your restaurant's atmosphere as good as the food!
Why Restaurant Noise is a Problem
It’s easy to just write off that being noisy is just part of going to a restaurant, especially if you operate a more casual dining establishment, but there are a host of issues that can drastically affect your business!
- Date nights (especially first dates) are big business for restaurants, but if couples can’t hear each other, they aren’t likely to come back.
- Large groups. Ever been excited to catch up with a group of friends only to be sat at the end of the table in a loud restaurant? Dining is all about conversation over great food, and nothing’s worse than getting stuck at the wrong end of the table.
- Ordering can be made difficult by a noisy environment. If you’re unable to hear your wait staff, or worse, they can’t hear the customers, it may feel like poor customer service to the patron. This could lead to bad reviews, even if your staff is performing perfectly.
- Restaurant staff health is often not considered when it comes to noise but it is more important than you think. Working for extended periods of time with background noises over 85 decibels can cause hearing damage, and even permanent hearing loss.
The top three complaints restaurants face according to Consumer Reports are;
- Customer service
- Food quality
- Noise
While we can’t help you with staff training or menu creation, we can help you deal with noise. Which arguably is the easiest problem to solve and can have a tremendous impact on the atmosphere of your restaurant.
Typical Restaurant Noise
Everything in a successful restaurant is designed to be noisy. Between the sounds of the kitchen, the bar, and the patrons themselves, there’s a cacophony of noise coming from every corner. Especially these days where there’s a trend of designing restaurants with large open rooms, tall ceilings, and industrial surfaces and furniture. This aesthetic can be cool and trendy to look at, but creates a really poor acoustic environment. And when you take a room with bad acoustics and stuff it with people talking, eating, and clinking plates, you have a formula for a whole lot of ruckus.
Where noise levels should be at for restaurants is hard to measure because not every restaurant has the same atmosphere. Acoustic standards recommend restaurant noise levels hover around 40 to 50 decibels for background noise. While that’s a great goal and may be realistic for a high-end restaurant, it’s not in the ballpark, or even desirable in a smaller or more upbeat space. We can however, tell you how loud is too loud. Even if you want to have a restaurant with a “livelier” atmosphere, background noise just shouldn’t go above 70 decibels. Above 50 dB in background noise is when people have to start raising their voice to compensate, which creates a continual increase in noise as people get louder and louder. At around 80 or 90 decibels, we are into full-on uncomfortable territory where you have to do something. For reference this is basically the same as standing in the middle of a busy highway, or right next to a running lawn mower.
The graph above illustrates an “annoyance curve” based on the level of intruding speech, and before you ask, no there isn’t an annoyance curve that you can show your kids or coworkers. (We’ve tried.). This graph illustrates how annoyed people are by noise. It does this by measuring how loud speech is in comparison to the background noise. Note that when speech is 10 dB below the background noise 0% of people are annoyed, but as soon as speech gets 5 dB above background noise, nearly 100% of people are annoyed.
With that in mind, the way to achieve the best sound quality is to find the lowest level of background noise that still effectively masks the sound of other people’s voices. If you get this delicate balance wrong, people will notice and it will impact their experience and ultimately, your business.
How to Reduce Noise in Your Restaurant
As we mentioned earlier, restaurants acoustics are a casualty of rooms with tall ceilings, large rooms, lack of sound absorption, and crowds of people. We know how to improve acoustics in a room. Here are the steps to take to get your restaurant acoustics and soundproofing under control:
- Soundproof the Kitchen
- Improve Acoustics in the Dining Area
- Limit Particularly Loud Noise Sources
- Try Sound Masking with background Noise
Step One: Soundproof The Kitchen
Probably the loudest area of any restaurant is the kitchen. And frankly, as someone who’s washed their fair share of dishes, you know that when the kitchen is loud and boisterous, business is booming. So as an owner or an employee, it can be a good sign to walk into a loud kitchen, it can even be energizing and motivate you to continue to do good work! But for restaurant patrons, it’s a huge distraction. Rather than try to get your kitchen staff to somehow cook quieter, find ways to seal the kitchen from the dining area and keep the sound from getting through. Start by soundproofing the kitchen door if you have one and any walls that face the dining area.
All kitchen layouts are different, so we recommend checking out our article on how to soundproof a room. These soundproofing principles can also be helpful if your restaurant is suffering from street noise or loud neighbors. For more targeted needs like how to soundproof a wall shared with your dining hall, read our expert advice.
Step Two: Improve dining area Acoustics
Your focus in the dining area should be to find ways to absorb the sound bouncing off of the many hard surfaces in a restaurant. The most effective way to do this is to install acoustic panels on the walls and ceiling. We love the PolyZorbe™ Vivid acoustic panels because of the color choices! Alternatively, you can hang one of our acoustic clouds from the ceiling or consider BlocknZorbe™ acoustic baffles for absorption with no fibers to worry about.
A sneaky, but effective way to improve the acoustics in your dining area is with the use of BlocknZorbe™ diffusion panels to make your space feel bigger and more open while reducing reverberation. Place them in any trouble spots that might have a lot of noise build-up.
If you’re worried about tinkering with the aesthetics of your space, there’s a good answer: use “hidden absorption”. Install acoustic material anywhere it can’t be easily seen, like underneath all your tables. With a little framing around this under-table absorption, it’s protected from children’s picking fingers and your customers won’t be able to see it unless they are laying on the floor. While a bit less performance than acoustic panels on the wall, the hidden absorption will still make a big difference. And you can also choose much cheaper materials, because it doesn’t matter if they look good.
In addition, you can find ways to incorporate thick, sound absorbing decor throughout your space like rugs and curtains. Wood, glass, and concrete may be great for your design, but they’re terrible sound absorbers. Find ways to incorporate carpet in high traffic areas, and curtains on walls or windows close to seating areas. Using thick, but soft materials are key to sound absorption. Thin materials won’t do much, but are still better than regular concrete or hardwood.
Step Three: Identifying Loudest noise sources
Try to sniff out what objects are creating noise in the restaurant, even small things can add up to contribute to a noisy environment. If you’re able to, move loud machinery like ice machines, drink machines, blenders, etc away from patrons or in a different room entirely. If you play TVs or loud music for bar patrons, try to separate that space from diners. This has the added benefit of having a restaurant with two unique environments that people can choose from.
Even take a look at the furniture. People are constantly shifting their seats and getting up, so use floor protectors and furniture pads so chairs and tables slide around easily. Check tables regularly so they don’t wobble and rattle. Even tablecloths can be helpful! Although they are too thin to absorb sound from people, they will lessen the noise as silverware, plates, and glasses clink and are moved around.
Step Four: background noise
Ok so this last tip may sound counterintuitive, but you should find a way to create background noise. I know we just gave you a bunch of tips on how to get rid of noise, but hear us out. When you play background sounds at a low steady level, it can actually have a masking effect on intrusive noise. This is why white noise is often used in office spaces, or to help people sleep. The background sound you use should be bland and steady and shouldn’t exceed 60 decibels (and could even be less than 50 db in a more quiet restaurant). When done right, people won’t even notice the background sound. There also are complex noise systems you can install, but your typical high quality audio system will work just fine for most restaurants.
Eating at a restaurant is the perfect sensory experience. The smells from the kitchen, the feeling of breaking open fresh bread, of course the taste of the food, and yes, even the sounds around you. But when one of these senses is negatively affected, it can drag down the entire experience. We’ll let you continue to be the experts in delicious cuisine, but as the chefs of sound, we’re always here to help you find ways to create a dining experience that’s as pleasing to the ear as it is to the taste buds.
Quick Tips to Restaurant noise reduction
So you've made it through our help on dealing with different areas of your restaurant. If you have questions or have a restaurant that is dealing with a lot of noise issues, here are the quick tips to reducing the noise levels:
- Use acoustic panels in the walls of the dining areas
- Use acoustic materials to cover the ceiling as well
- Keep loudest noise sources as far from the dining area as possible
- Look into soundproofing entryways and exits, doors specifically
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- 100% polyester acoustic panels are non-allergenic, non-toxic, and have no chemical irritants
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- Great for reducing echo in rooms with high ceiling